Publix Super Markets is telling customers that being at its stores at opening time does not ensure they will get what they want, since stock arrives at stores at various times during the day.

NEW PORT RICHEY – Publix Super Markets is just another major grocery outlet facing the strains of the coronavirus outbreak; however, the company says customers should not be concerned.

“As you might imagine, our stores continue to be extremely busy,” Nicole Maristany Kraus, Publix media relations manager, said in an email. “Our warehousing and distribution centers are working around the clock to receive product from our suppliers and to ship product to our stores.”

Kraus said during the past week alone, the company delivered almost 12,000 truckloads to their stores.

“Customers continue to buy in increased demands, and we’re asking customers to shop as they normally would,” Kraus said. “To assist in this task, stores may impose limits on items that are in high demand.”

She added Publix is also asking customers to not arrive early, waiting for stores to open.

“Since deliveries are made throughout the day, arriving first thing doesn’t guarantee product availability,” Kraus said. “Additionally, we have adjusted store operating hours as well as provided new senior hours in an effort to better serve our customers and community.”

Kraus said Publix is also being vigilant in helping to protect the well-being of both store associates and customers and has begun hiring additional associates for its retail stores and distribution centers.

“Each store has a designated team of associates dedicated to sanitizing items, including but not limited to baskets, cart handles and pin pads at the registers after each use,” she said.

“Our teams are diligently working to get our shelves restocked and conduct preventative cleaning measures to provide a safe and clean working and shopping experience,” Kraus said.

More information about Publix’s COVID-19 efforts can be found at